About Renewable Rewards

Do you offer credit (“net metering”) for energy that my home system may deliver back to the electricity grid?

Yes. Green Mountain encourages our customers to install home solar or wind energy systems, and we offer Green Mountain™ net metering to give our Texas customers credit for any excess energy that your qualifying distributed renewable generation facility delivers to the electricity grid.

The credit will be the same per kWh rate that Green Mountain charges for the Renewable Rewards electricity product.

The credit is exclusive of any applicable taxes and fees or other charges (such as late fees, special meter reading fees, and fees related to the disconnection or connection or service). Only customers who meet all of the criteria and are enrolled on the Renewable Rewards product can be eligible for this reimbursement.

What is the Renewable Rewards electricity product?

The Renewable Rewards product is:

  • Variable price/fixed price product
  • Content is 100% wind energy
  • No monthly service charge

Eligibility Requirements

What do I need to do to participate in the program?

There are three important requirements:

  1. You must have an Interconnection Agreement in place with your utility (or TDSP).
  2. You must have a meter installed by your TDSP that separately measures the in-flow and out-flow of electricity to and from your home. (Your TDSP may charge for this meter, which would be passed through to you on your Green Mountain Energy electricity bill.)
  3. You must be a Texas customer enrolled on Green Mountain’s Renewable Rewards product.

The first two steps require that you work directly with your TDSP to ensure that your system is safely connected to the grid and that your energy consumption and excess production are being accurately measured, accounted for, and sent to Green Mountain with your monthly meter reads.

Who is eligible to participate?

Anyone who meets the program’s requirements is eligible to participate.

Do I need a special meter?

Yes. You must have a meter installed by your TDSP that separately measures the in-flow and out-flow of electricity to and from your home. (Your TDSP may charge for this meter, which would be passed through to you on your Green Mountain Energy electricity bill.)

How do I sign up for Renewable Rewards?

We currently offer Renewable Rewards to customers in Texas.

Existing customers in Texas can enroll in Renewable Rewards by calling us at 866-301-3120 to switch to Renewable Rewards.

New customers in Texas can enroll in Renewable Rewards online here.

Can current Green Mountain customers enroll on Renewable Rewards?

Both current customers and new customers who meet the program requirements can enroll in Renewable Rewards. If current customers are enrolled on a contract product with a cancellation fee, we will waive that fee if the customer would like to transfer to the Renewable Rewards product, assuming all the required criteria are met.

When can I expect to see the credits on my bill for out-flow power?

Credits for out-flow power will be applied with a one-month delay to allow for proper processing. For example, if Green Mountain receives a meter reading from your TDSP on February 3rd that shows 1,000 kWh of usage and 500 kWh of out-flow power, a bill will be automatically generated and mailed to you for the total 1,000 kWh of usage. The out-flow power will be tracked and on your next monthly billing statement (in March), you will receive a credit for the 500 kWh of out-flow power.

Is it possible to get credit for my entire usage amount? If I produce more than I use, will I get a credit for the entire amount produced?

Yes.

How do I sign up for Renewable Rewards?

How do I sign up for Renewable Rewards?

We currently offer Renewable Rewards to customers in Texas.

Existing customers in Texas can enroll in Renewable Rewards by calling us at 866-301-3120 to switch to Renewable Rewards.

New customers in Texas can enroll in Renewable Rewards online here.

Learn More

If I still have questions about the program, who can I talk to?

For new customers, you may call 866-473-3689 and speak to one of our sales representatives about the program.

Current Green Mountain customers can call Customer Care at 866-785-4668 for more information or to switch to Renewable Rewards.

Who can I contact at my utility about interconnection to the grid and two-way metering?

Here is utility (TDSP) contact information for you to learn more about interconnection to the grid and two-way metering:

Oncor:
Ken Brunkenhoefer
Distributed Resource Specialist
Oncor Electric Delivery
1601 Bryan Street, Rm. 24-055E
Dallas, Texas 75201
Phone: 214.486.5547
Fax: 214.812.3440
E-mail: brunkenhoefer@oncor.com

CenterPoint:
Bruce Raborn
Consulting Engineer
Distributed Generation
Bellaire Service Center
4320 Bissonnet Blvd.
Bellaire, TX 77401
Phone: 713-945-4155
E-mail: bruce.raborn@CenterPointEnergy.com

AEP:
Blake Burchard
Distributed Generation Coordinator
AEP Texas
933 W 19th St
San Angelo TX 76903
Phone: 325-657-2733
E-mail: rbburchard@aep.com

TNMP:
Allan Burke
Phone: 817-377-5586
E-mail: aburke@tnpe.com