How to pay

Pay online

View and pay your bill online at no extra charge. Call our Customer Care Center, toll-free at 866-280-3603 for your login to the My Account portal.

Enroll in Auto Pay

Have your account balance automatically deducted from your banking account each month. For instructions on how to enroll in Auto Pay, call our Customer Care center, toll-free at 866-280-3603.

Pay by Mail

Mail your payment along with the remittance portion of your invoice to: Green Mountain Energy Company Dept. 1233 PO Box 121233 Dallas, TX 75312-1233

Pay by Phone

One of our Customer Care Representatives can post your payment to your account for a $5.00 fee.  Call 866-280-3603, Monday through Friday, 7:00 AM to 7:00 PM Central Time.

Overnight Payment

If your remittance has been delayed, you can ensure timely payment posting using the following overnight mailing address: Green Mountain Energy – Dept. 1233 1501 N. Plano Road, Ste 100 Richardson, TX 75081